Helpful answers

Frequently Asked Questions

Straightforward answers about Breathly Go, treatment-time questions, bundles, delivery and support.

Breathly Go at a glance

Breathly Go is a portable mesh nebulizer with MicroMesh™ technology and no compressor motor. Its fine vibrating mesh makes a soft aerosol mist from compatible liquid for a quieter, simpler routine at home and away. Designed in collaboration with pulmonologists and respiratory physicians.

Guidance for use

Breathly Go is not a replacement for professional medical advice. Use only compatible prescribed nebulizer medication or sterile saline when approved by both your clinician and the manufacturer guidance. Follow the manufacturer manual for cleaning, maintenance and charging. Do not allow children to use the device unsupervised.
Will it work as well as the doctor's machine?
Breathly Go uses a vibrating mesh rather than a compressor to turn compatible liquid into a soft aerosol mist. Ask your clinician whether it is a suitable alternative for your child's treatment before switching devices. Use only compatible prescribed medication or sterile saline, following your clinician and the manufacturer guidance for dose and session length.
Can I use our prescribed medication?
Use only compatible prescribed nebulizer medication or sterile saline when approved by both your clinician and the manufacturer guidance. Do not use oils, thick suspensions or liquids not intended for a nebulizer. If you are unsure whether a prescribed medication is compatible, ask your clinician or pharmacist before use.
Is it okay for babies and toddlers?
The kit includes a soft child mask. Child mode switches itself off after 20 minutes, but that automatic shut-off is not a prescribed session duration—follow your clinician’s treatment instructions. For babies and toddlers, use only as directed by your clinician and the manufacturer manual, with adult supervision.
What if my child still hates the mask?
Every child is different. Follow the manufacturer instructions and your clinician’s advice for the correct interface, fit and treatment technique. If Breathly Go is not right for your family, you can return it within 30 days under our money-back guarantee.
Will it break in a month?
Every Breathly Go comes with a 12-month warranty and real human support. For help with your device or warranty, email Info@breathfreely.store.
Is Breathly Go rechargeable?
Yes. Breathly Go is USB rechargeable, so it does not need a wall connection during your session. Charge it fully before first use and follow the supplied manual for charging instructions.
How do I clean Breathly Go?
Rinse the removable medication cup and mesh components with warm water after each use, then allow them to air dry fully. Follow the supplied manual for the complete cleaning and maintenance procedure.
What are the For home and Home + Grandma's (or daycare bag) options?
For home is one Breathly Go for AUD 59.99, compared with AUD 109.99. Home + Grandma's (or daycare bag) is two Breathly Go devices for AUD 109.99 total, compared with AUD 219.99, so one can stay put while one travels. It includes an exclusive hard case, free outbound shipping and the Breathe Better ebook.
Is shipping included?
Home + Grandma's (or daycare bag) includes free outbound shipping. For home has the applicable shipping cost shown at checkout.
Where do you ship and how long does delivery take?
We ship globally. Approved orders are fulfilled within 24 hours, with estimated delivery in 5–8 days.
What is the 30-day money-back guarantee?
Try it through 30 days of treatments. If Breathly Go is not right for your family, return it within 30 days for a full refund. Shipping is free both ways for guarantee returns. Every unit also comes with a 12-month warranty and real human support. Email Info@breathfreely.store to arrange your return.
How can I get support?
Email Info@breathfreely.store for any enquiry, including order, return or warranty help. Please include your name, order number if you have one, and the topic you need help with.
How quiet is Breathly Go?
Breathly Go operates below 50dB. Its vibrating mesh works without a compressor motor, making sessions quieter and easier to fit into your day.
What comes in the kit?
The kit includes Breathly Go, an adult mask, a soft child mask, a white mouthpiece and a grey drawstring storage pouch. The Home + Grandma's (or daycare bag) hard case is an additional bonus, not the fabric pouch.
How was Breathly Go designed?
Designed in collaboration with pulmonologists and respiratory physicians. Breathly Go brings that specialist input into a compact, USB-rechargeable mesh nebulizer for everyday routines.